With this OTC benefit, you are able to purchase items such as cold and cough medicines, incontinence products, vitamins, dental care items, and much more.Ĭhoose the way that works best for you: In store If you have any questions ordering, please call the phone number above or visit As a Meridian Medicare-Medicaid plan member, you are given a monthly allowance to spend on over-the-counter (OTC) products that are included in the catalog below. Only damaged products can be exchanged within 30 days of purchase, no other returns are allowed. Your monthly allowance will not roll over to the following month. The item can be replaced with a comparable product. If you select an item that is no longer available, a Customer Service representative will contact you. OTC Items may go out of stock, or be discontinued at any time throughout the year. Please allow 7-10 days for delivery of in-stock items. This can all be done in the privacy of your own home. You will be able to track your orders, check the status of orders and check your benefit allowance amount. Visit and log into your account to place an order. Be sure to have your member ID and birth date available to access your account. One of our Customer Service representatives will help you place an order. PhoneĬall us at 1-84 (TTY users should call 711), Monday - Saturday from 8 a.m. We will return a mail order form with your shipment. Put your completed form in an envelope, include postage and mail the envelope to the address below:Īllow for 7 days for the order to reach us your order will be placed in the month that it is received. You can do it by mail, by phone, or online! Please read the information below for more details: Mailĭownload and fill out the OTC order form, which can be found at the end of the OTC Catalog (above). There are three different ways you can place an order.
Over-the-Counter Catalog - English / Spanish (PDF).With this OTC benefit, you are able to purchase items such as cold and cough medicines, incontinence products, vitamins, dental care items, and much more. As a MeridianComplete member, you are given a monthly allowance to spend on over-the-counter (OTC) products that are included in the catalog below.
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